Responsible Gaming
Gaming Should Be Fun, Not Financial
At BitStarz, we believe that online gaming should be an entertaining activity, not a way to earn money or solve financial problems. Gambling always carries a risk of loss, and you should only gamble with money you can afford to lose. Please play responsibly and within your means.
Age Verification
BitStarz is only available to individuals who are 18 years of age or older, or the legal gambling age in your jurisdiction (whichever is higher). In Australia, you must be 18 years or older to access and use our services. By using BitStarz, you confirm that you meet these requirements.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. Please review the following checklist and seek help if you recognize these signs:
- Gambling more frequently or with larger amounts than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the time and money spent
- Neglecting work, study, family, or other important responsibilities
- Using gambling to escape problems, stress, anxiety, or depression
- Feeling anxious or irritable when unable to gamble
- Borrowing money or using credit to fund gambling
- Losing relationships or opportunities due to gambling
- Unsuccessful attempts to reduce or stop gambling
- Gambling with money needed for essential expenses (rent, bills, food)
If you recognize any of these warning signs in yourself or someone you know, please reach out for support immediately.
Self-Help Tools & Features
BitStarz provides responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit over a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a session or time period
- Session Time Limits: Receive automatic reminders after a set period of play
- Reality Checks: Pop-up notifications to remind you how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your BitStarz account
You can manage these settings in your account at any time. Contact our support team if you need assistance.
Support & Help Resources
If you or someone you know is struggling with problem gambling, professional support is available:
Australia
- Gambling Help Online - Free, confidential support and counselling
www.gamblinghelponline.org.au
International Resources
- GamCare (United Kingdom) - Free support and information
www.gamcare.org.uk - GamStop (United Kingdom) - National self-exclusion scheme
www.gamstop.co.uk - Responsible Gambling Council (Canada) - Problem gambling support
www.responsiblegambling.org - National Council on Problem Gambling (United States)
www.ncpgambling.org
These organizations provide free, confidential counselling and support services to individuals and families affected by problem gambling.
Need Help?
If you or someone you care about is experiencing problems with gambling, please seek help immediately. There is no shame in reaching out — professional support is available and effective.
Remember: Gambling should be entertainment. If it's no longer fun, it's time to get help.